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Careers at Maison & Ashford
Maison & Ashford is an online fashion brand serving customers internationally. We are passionate about timeless style, thoughtful design, and delivering an exceptional experience to our customers around the world.
As we continue to grow, we are always looking for talented and motivated individuals who want to contribute to a dynamic and creative e-commerce environment.
Job Vacancy: Graphic Designer
Are you a creative and passionate Graphic Designer looking for a new challenge in the fast-paced world of e-commerce? We would love to hear from you.
In this role, you will help shape the visual identity of Maison & Ashford and create compelling designs for our website and marketing channels.
Responsibilities
- Design visually appealing and user-friendly graphics for our website, including banners, product imagery, and promotional content.
- Create marketing visuals for social media, email campaigns, and online advertisements.
- Enhance the customer experience through thoughtful and engaging design.
- Collaborate with the marketing team to develop creative concepts aligned with the Maison & Ashford brand identity.
- Ensure visual consistency across all platforms and brand materials.
Requirements
- Proven experience as a Graphic Designer, preferably within e-commerce or digital marketing.
- Proficiency in Adobe Photoshop, Illustrator, or similar design tools.
- Strong attention to detail and a refined sense of aesthetics.
- Ability to meet deadlines in a fast-paced environment.
- Strong communication skills and ability to collaborate effectively.
- Portfolio showcasing previous design work.
What We Offer
- The opportunity to be part of a growing international e-commerce brand.
- A creative role with meaningful impact on brand development.
- Competitive compensation based on experience.
- Flexible working hours and remote work possibilities.
- A collaborative and inspiring work environment.
Job Vacancy: Customer Experience Associate
Are you passionate about helping customers and delivering exceptional service? Join the Maison & Ashford team and help create a seamless and enjoyable shopping experience for customers worldwide.
Responsibilities
- Assist customers via email and online communication channels.
- Provide product information, sizing guidance, and styling advice.
- Support order enquiries, returns, and general customer support needs.
- Ensure every customer interaction reflects the Maison & Ashford brand values.
- Work closely with the team to improve the overall customer experience.
Requirements
- Previous experience in customer service, preferably in e-commerce or retail support.
- Strong written communication skills and a customer-first mindset.
- Problem-solving skills and attention to detail.
- Ability to work independently in a remote or digital environment.
- A passion for fashion and a genuine understanding of customer needs.
What We Offer
- The opportunity to work with an international online fashion brand.
- A flexible working environment.
- A supportive and collaborative team culture.
- Opportunities for professional growth and development.
If you are excited about joining Maison & Ashford, please send your CV and a short introduction to:
We look forward to hearing from you.
